We are looking for an engaging, fun, customer-focused, and proactive Assistant Manager to join our team at Racks Bar & Kitchen on a full-time basis.
About Racks Bar & Kitchen
Known for friendly, fun service with a smile, great food, and a vibrant atmosphere! Our venue is popular with locals, sports fans, groups, and families. We aim to provide the warmest welcome and ensure every customer leaves wanting to return.
Key Information
* Hours: Full-time, 42 hours/week
* Salary: £30,210 per annum (including £27,100 basic + approx £3,110 service charge/Tronc)
* Shift Pattern: 5 shifts/week, including weekends, with one split shift; rotation with other managers on duty
What We Offer
* Opportunities for development and progression
* Fun, productive environment with strong training
* Free on-shift food
* Staff discount at our restaurants and hotels
* 10% off bus tickets via First Bus
* Local discounts (gyms, spas, hairdressers, activities)
* Christmas closure and New Year’s Eve celebration
* Discounted gym memberships and social events
* Cycle to work scheme
Ideal Candidate
As a key part of our management team, you will work closely with the General Manager and Front of House Manager to deliver excellent customer experiences. Previous supervisory or duty management experience is a plus, but personality and attitude are most important. We welcome talented front-of-house team members ready to step into leadership roles.
Responsibilities
* Duty management during day and evening shifts, mostly weekends and evenings
* Monitoring guest feedback and responding appropriately
* Training, coaching, and motivating team members
* Maintaining quality standards
* Cash handling and daily reconciliations
* Contributing ideas for improvement
Next Steps
To apply, send your CV and cover letter (preferably as PDFs) via the 'apply now' button. The process includes an initial phone interview followed by a face-to-face interview at the venue. The closing date is Friday 2nd May 2025, but we may close earlier if a suitable candidate is found.
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