This role plays a critical part of the team by being the responsible person for highlighting issues related to the leakage‑related suite of assets. This role is crucial to understand and improve leakage within a region. You will be part of a team that helps deliver a unique service to our 14 million customers and join at a ground‑breaking time for the water industry.
What you’ll be doing as a Leakage Optimisation Analyst
* Report and raise jobs for all faulty commercial loggers and prioritise as required – a key activity which will assist detection targeting work.
* Leakage detection targeting in your appointed region, utilising systems at your disposal.
* Locating jobs and raising notifications in a timely manner to ensure jobs are raised as quickly as possible.
* Highlighting, prioritisation and maintenance of the DMA proving program, assisting the engineer with this task to ensure that resources available are directed to the correct DMAs to optimise the productivity of these teams.
* Assist the engineer with desktop exercises to improve operability.
* Identification and prioritisation of field‑based validation activity or desktop activity to highlight anomalies to address operability issues or function set changes.
* Deputise for the Leakage Optimisation Engineer on occasion, attend meetings, etc. and support the team.
We are looking for someone with
* A background in leakage or a solid understanding of clean water networks and the processes involved.
* Strong communication skills and confidence organising a varied workload effectively with good time‑management abilities.
* Comfortable with computer software such as Microsoft Excel, possessing strong analytical, problem‑solving, and negotiating skills, and a willingness to learn and work hard to advance your career within Thames Water.
* Full UK Driving Licence.
Additional skills and experiences that would be great to have/bring
* Desirable to be degree‑educated in a related subject with varied experience using systems such as SAP and GIS; however, this is not essential.
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats or anything else, just let us know – we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Compensation and Benefits
* Offering a salary between £35,000 and £50,000 per annum, depending on skills and experience.
* Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
* Performance‑related pay plan directly linked to company performance measures and targets.
* Generous Pension Scheme through AON.
* Access to a range of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks.
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