We have exciting opportunities on our sought-after Webchat Sales Team! In this role you will be the digital voice behind the brand, creating rapport and understanding customer needs through our instant chat platform. You will be responsible for interacting directly with customers through online chat platform. Understanding customer needs and building trust isessentialin providing a rememberable personal experience.
What will I do as a Web Chat Sales Advisor?
Manage inbound chats and build rapport with customers
Pitch products and plans based on customer accounts
Multi-task with inbound queries and reply to all in a timely manner
Discuss new deals and cross-sell additional products
Establish a strong digital presence in keeping with the brand
Achieve and exceed sales and productivity targets
Deliver excepti...