Overview
The role of a Service Maintenance and Repair Technician is multifaceted and impactful. You will be the friendly face who provides first-class service and repair work, whether at customers' workplace or home. As part of our mobile mechanic team, you will attend appointments, complete service inspections, address breakdowns, provide on-the-spot repairs, and keep things running smoothly. Comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you.
Responsibilities
* Communicate effectively with customers and expertly diagnose issues to keep customers informed and confident that their needs will be taken care of.
* Travel to various locations in all weathers, independently or as part of a team, delivering appointment-based work and handling breakdowns.
* Utilise technical ability to solve a variety of issues—whether fixing the vehicle by the roadside or attending an appointment—delivering timely solutions for customers.
* Be the friendly face of the UK's largest motoring organisation, providing reliable service and support to members.
* Start and finish on the customer’s driveway, with work performed from your van and paid from the moment you start until you finish each job.
* Bring your best self; the company provides van, full uniform, boots, and equipment to support your role.
Qualifications
* NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience.
* Full category B driving licence, with 6 points or less.
* Flexible working hours, which could include evenings, and willingness to work shifts Monday–Saturday between 8am and 8pm, with optional overtime.
Benefits and Perks
* Basic Salary £37,155 OTE £44,000 plus overtime paid at time and a half.
* Dedicated breaks and commitments including 23 days holidays (increases with service).
* Up to 7% company pension contribution.
* Free breakdown cover from day one.
* Company van, full uniform, boots, and the best available equipment provided.
* An iconic brand with industry-leading training and dedicated Employee Assistance Programme plus 24/7 remote GP service for you and your family.
* Career progression opportunities.
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