Job Description
At Adaptable Recruitment we are excited to offer an opportunity for a Telemarketing/Sales Support Executive to join one of UK's leading suppliers based in the Bury area. Here you will become part of a dynamic team in a fast-paced, thriving sales environment with the opportunity to make it a permanent position.
Sales Support / Telemarketing Executive
Salary: Up to £32,000 (DOE)
Hours: 8:00am – 5:00pm, fully office?based
Holidays: 25 days + bank holidays
Location: Bury (Head Office)
Overview
Adaptable Recruitment are delighted to be supporting a leading UK supplier with an excellent opportunity for a Sales Support / Telemarketing Executive. This role sits within a fast-paced commercial environment and will play a key part in driving early-stage customer engagement, qualifying leads, and supporting the wider sales function.
You will act as the first point of contact for outbound communication, nurturing prospective relationships, responding to inbound enquiries, and ensuring smooth handovers to the commercial team. This position offers long-term potential within a stable and growing business.
Main Responsibilities to include:
* Make outbound calls to cold, warm, and dormant leads to initiate contact and qualify interest
* Build rapport with prospective customers, developing early-stage relationships
* Respond to inbound sales calls and web enquiries when required, providing initial information and escalating appropriately
* Support the preparation and follow-up of quotes and proposals, ensuring accuracy and timely delivery
* Maintain and update the CRM system with detailed notes, contact information, and activity logs
* Monitor digital enquiry channels (contact forms, website, live chat) and ensure leads are captured and followed up
* Work closely with the Senior Account Manager, Business Development, and Operations teams to ensure smooth handover of qualified opportunities
* Assist in the coordination and tracking of outbound call campaigns
* Identify and flag potential cross-sell or upsell opportunities
* Provide admin support linked to sales and marketing campaigns
* Maintain product knowledge to confidently communicate with prospective clients
Ideal Candidate Profile
* Clear, professional, and confident telephone manner
* Strong verbal and written communication skills
* Customer-first mindset with strong relationship-building ability
* Highly organised with the ability to manage multiple tasks and priorities
* Excellent attention to detail, especially when preparing quotes or updating CRM records
* Positive, enthusiastic, and a strong team player
* Able to work efficiently in a fast-paced, evolving environment
* Comfortable working independently when handling briefs or projects
Experience & Skills
* 1–2 years’ experience in sales support, telemarketing, B2B customer service, or lead generation
* Experience using CRM systems (HubSpot, Salesforce, or similar) desirable
* Confident using Microsoft Office (Word, Excel, Outlook)
* Experience within construction, plant hire, industrial, wholesale, utilities, or commercial service environments considered a strong advantage
* Fluent written and spoken English
Relevant Candidate Sectors / Backgrounds
* Sales Executive
* Sales Administrator
* Sales Support
* Business Development Representative
* Telemarketing / Telesales
* Lead Generation
* Customer Service (B2B)