Paddock and Longwood Family Practice are looking for an enthusiastic, caring full time Medical Receptionist to join our dynamic, forward thinking medical team.
Working Monday to Friday 8.Project a friendly and positive image to patients and other visitors either in person at the surgery or by telephone
Process patient information onto our computer system in a timely manner and accurately
Building relationships with patients, work colleagues and outside agencies.
4 GP Partners, 3 Nurses/Health Care Assistants and 12 admin team members. We are a training practice, for both GP registrars and medical students and work experience
Rated " Good " at CQC 2022
Free parking
Join our NHS pension scheme
Data entry onto clinical system, maintaining clinical rotas and administrative rotas
Dealing with patients face to face when they attend the surgery
Registering new patients following surgery protocol
Be flexible
To work within the requirements of the Data Protection Act
To comply with practice policies, procedures and protocols
To answer the telephone and deal with patients queries and requests and direct call to the appropriate person
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognise, the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Data entry onto clinical system, maintaining clinical rotas and administrative rotas
Dealing with patients face to face when they attend the surgery
Registering new patients following surgery protocol
Be flexible
To work within the requirements of the Data Protection Act
To comply with practice policies, procedures and protocols
To answer the telephone and deal with patients queries and requests and direct call to the appropriate person
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognise, the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
English and Maths A to C grade
Medical Receptionist: 1 year
English and Maths A to C grade
Medical Receptionist: 1 year
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement..
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement..
Speedwell Surgery
Employer's website