Operations Coordinator (Lean Manufacturing)
Location: Rochdale
Hours: Monday-Friday, 8:00am-5:00pm (40 hours per week)
Salary: £30,000 - £35,000 per annum (dependent on experience)
Holiday: 20+ days annual leave + bank holidays
Sector: Sheet Metal Fabrication / Manufacturing
About the Business
Our client is a growing sheet metal fabrication business supplying high-quality, bespoke components to a range of customers. Due to continued growth, we are looking to appoint an Operations Coordinator to support day-to-day operations and help bring more structure, planning, and lean ways of working into the business.
This is a key, hands-on role working closely with customers, the fabrication shop, and suppliers to ensure work is planned effectively and delivered on time.
The Role
The Operations Coordinator will play a central role in the business, acting as the link between customers, production, and logistics. You will be responsible for managing orders from receipt through to delivery, coordinating with the fabrication shop, planning workloads, and supporting the introduction of lean manufacturing principles as the business grows.
Key Responsibilities
Receive and process customer orders, ensuring all requirements are clearly understood
Act as a main point of contact for customers, providing updates on order progress and delivery times
Coordinate closely with the fabrication shop to plan and schedule work efficiently
Create and manage production plans to balance workload, priorities, and capacity
Arrange deliveries and logistics, ensuring jobs are completed and dispatched on time
Monitor order progress and proactively resolve any issues or delays
Maintain accurate records of orders, schedules, and deliveries
Support the introduction of lean manufacturing principles, such as:
Improving workflow and job sequencing
Reducing waste and inefficiencies
Supporting basic 5S and visual management where appropriate
Work with the management team to help improve processes as the business continues to grow
About You
Previous experience in a manufacturing or fabrication environment (sheet metal, engineering, or similar preferred)
Understanding or exposure to lean manufacturing principles (practical experience rather than formal qualifications)
Strong organisational and planning skills
Confident communicating with customers, shop-floor teams, and suppliers
Able to prioritise work in a fast-moving, growing business
Proactive, hands-on, and solutions-focused approach
Comfortable working in an SME environment where no two days are the same
What's on Offer
Salary of £30,000 - £35,000, depending on experience
Monday-Friday working hours, 8:00am-5:00pm
20+ days holiday plus bank holidays
Opportunity to play a key role in a growing manufacturing business
Long-term progression as the business expands and processes become more structured
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