Data Systems Coordinator
Enderby
£28,000-£30,000
Introduction to the Company
This is an exciting opportunity to join a successful business to support their E-Commerce team with administrative tasks, data analysis and client support.
Description of the role:
* Supporting with tickets via Fresh Desk including account creation and data update requests.
* Presenting the company’s platform to clients and showcasing benefits.
* Supporting clients with queries and support needs for the platforms.
* Running reports on data to analyse system usage among clients.
* Support with testing developments across the team and implementing new processes.
About you:
* Proficient in working with a variety of systems and platforms.
* Excellent communication skills, being able to liaise with clients and support them with queries.
* Experience of working with large amounts of data with the ability to review and analyse.
* Excellent administration skills across Microsoft Office.
Additional Information/Benefits:
* Increasing holidays with service.
* Christmas shutdown paid for.
* Employee Assistance Programme.
If you have excellent administration skills with the ability to support clients, demonstrating excellent customer service skills, please don’t hesitate to apply!