Overview
The clinical laboratory team provides a High Quality Specialist Diagnostic Service to improve the Health Care of the people of Gateshead, South Tyneside and Sunderland.
As part of the team the post holder will have developed knowledge, experience and competency in Quality Management Systems being able to work unsupervised in performing their role. It is a primary role of the post to monitor, train and provide specialist advice to staff on all aspects of the Quality Management System used by Gateshead Clinical Pathology Services, monitor the document control system of the Pathology Department using the Q-Pulse Quality Management Control System ensuring compliance with good work practices required for the standards of UKAS ISO15189 and ISO22870 accreditation.
Responsibilities
* Maintain the integrity and accuracy of the Q-Pulse database
* Extract, manipulate and statistically analyse data as appropriate
* Carry out complex IT processes to facilitate the management of the Quality Management Software
* Enter Departmental audits into Q-Pulse and assign responsibility
* Enter CA/PAs into Q-Pulse and assign to relevant responsible personnel
* Monitor outstanding workload information from Q-Pulse and take appropriate action to ensure timely completion in collaboration with relevant departmental Quality Managers
* Develop/Maintain CA/PA module in Q-Pulse
* Develop/Maintain Audit module in Q-Pulse
* Develop/Maintain Documents module in Q-Pulse
* Develop/Maintain Customers module in Q-Pulse
* Develop/Maintain People module in Q-Pulse
* Develop/Maintain Training Courses module in Q-Pulse
* Develop/Maintain Suppliers module in Q-Pulse
* Develop/Maintain Assets module in Q-Pulse
* Develop/Maintain Analysis module in Q-Pulse
* Develop/Maintain Administration module in Q-Pulse
About the Organisation
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
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