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Plastic surgery medical secretary — flexible hours & development

East Grinstead
Queen Victoria Hospital NHS Foundation Trust
Medical secretary
Posted: 27 May
Offer description

Site Queen Victoria Hospital, East Grinstead – Salary £28,392 to £31,157 per annum (pro‑rate for part‑time).


Benefits

* Tailored personal development to support career aspirations, including accredited clinical and management development programmes
* Flexible working arrangements for a work‑life balance that suits you and your needs
* A dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes


Responsibilities

* Provide full secretarial and administrative support to the Plastics Department.
* Work flexibly and sensitively with other disciplines both on and off the Queen Victoria Hospital site.
* Provide and receive confidential and sensitive information, written, aural or verbal, with patients, relatives, staff or external parties.
* Review and manage the patient pathway to ensure all RTT targets are met, escalating concerns when they arise.
* Communicate sensitively and appropriately with patients suffering from serious illness.


Person Specification


Qualifications

* Secondary education to GCSE level including English and Maths
* NVQ level 3 in administration or equivalent experience
* AMSPAR Level 3 Certificate in Medical Administration
* RSA Level III


Experience

* Significant experience in secretarial/administration, preferably in a medical setting
* Previous medical secretary experience


Knowledge

* Knowledge of the principles of confidentiality and data protection


Skills

* Excellent keyboard skills
* Proficient use of computers and software packages, including the knowledge of databases and spreadsheets
* Capability to work under pressure
* Attention to detail with high degree of personal organisation, prioritisation and self‑management
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