Workshop Controller Vacancy
Location: Bristol
Salary: UP to £40k + Bonus
Working hours: To be discussed
Ref: OC17464
We are currently recruiting for an experienced Workshop Controller for our client's workshop in Bristol This is a superb opportunity for a Workshop Controller to work for a busy and well-established company.
Workshop Controller responsibilities:
To calculate and manage the effective use of workshop resources.
Monitor individual and workshop efficiencies to ensure key performance indicators are met.
Plan the distribution of work amongst the team utilising available skills mix.
Identify individual training and development needs.
Manage liaison between workshop and service reception on customer vehicle progress.
Manage workshop standards in accordance with company requirements.
Resolve customer issues in line with MBUK standard and customer expectations.
Receive job cards from service reception, pre-time each job and allocate work to technicians so as to maximise sold hours and monitor progress of job.
Obtain authorisation for any additional work required either through service reception or by direct contact with customer.
Ensure that all warranty items are identified for each job and that parts replaced are labelled, appropriate documentation completed and passed for action.
Receive job cards for completed jobs ensuring that work has been completed correctly; time completed jobs so that job costing can be completed, and...