South Tyneside and Sunderland NHS Foundation Trust
Pharmacy Informatics Manager
The closing date is 08 April 2026
An exciting opportunity has arisen for a Senior Technician to join South Tyneside and Sunderland NHS Foundation Trust as Pharmacy Informatics Manager. This is a new post, and you will be responsible for the operational management, organisation and service delivery of the Pharmacy Informatics Service. You will assist in the development and further implementation of the electronic prescribing and medicines administration (ePMA) across the Trust.
The Trust is currently working towards the implementation of a significant upgrade to the current system; therefore this is an exciting time to join the Team and make a difference.
Main duties of the job
You will be responsible for the operational management, organisation and service delivery of the pharmacy informatics service within the Trust. This will include:
* Supporting ePMA system configuration, system development and testing.
* Training and supporting all staff involved with the ePMA process (pharmacy, prescribers, nurses).
* Working with the ePMA pharmacists to deal effectively with any issues arising to ensure that the ePMA system is fit for purpose.
* Acting as a champion for ePMA, engaging staff and promoting the benefits of ePMA, ensuring that roll‑out is implemented in a safe manner.
* Developing, reviewing, revising and implementing informatics guidelines, protocols and documentation to be used within the organisation relating to medicines and pharmacy.
* Being a member of the Pharmacy Senior Management Team and supporting senior pharmacy technicians in other elements of the Pharmacy service.
You will be required to participate in evening, weekend and bank holiday rotas.
About us
One Team One Trust – There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award‑winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture/working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under‑represented groups. Looking after our workforce health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits – Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co‑ordinator to help staff with childcare arrangements.
Job responsibilities
To assist with the development and further implementation of electronic prescribing and medicines administration (ePMA) across the Trust.
Person Specification
Experience
* Significant post‑qualifying experience in a hospital environment, including experience at a senior level, including delivering medicines management services at Ward level, the management of staff and experience in the setting up of new/additional services.
* Significant experience in the management of pharmacy informatics.
* A general awareness of NHS strategic documents affecting pharmacy.
* Experience of working with Meditech.
Qualifications
* NVQ Level 3 in Pharmacy Services and approved underpinning knowledge e.g. BTEC in Pharmaceutical Science or equivalent recognised pharmacy technician qualification.
* Registered as a pharmacy technician with the General Pharmaceutical Council.
* Evidence of continued professional development complying with the requirements as set out by the General Pharmaceutical Council to maintain registration.
* Clinical Pharmacy Medicines Management Qualification or equivalent.
* Recognised Accredited‑Checking Technician qualification with significant experience working in that role.
* Holds an NVQ Assessor Award D32/D33/D34 with practical experience of working as an NVQ Assessor.
* Pharmacy Management / Leadership course or equivalent.
Skills & Knowledge
* Demonstrable ability to analyse and overcome barriers in implementation of change.
* Demonstrable excellent workload and time‑management skills and the ability to prioritise personal and team workload.
* Demonstrates excellent oral and written communication in dealing with patients, clinicians and other healthcare professionals.
* Knowledge and understanding of the Law and Ethics relating to the dispensing of medicines.
* Knowledge and evidence of preparing procedures and guidelines.
* Working knowledge of current COSHH and Health and Safety legislation.
Physical Skills
* Dispenses pharmaceutical products for individual patients observing safe handling techniques for cytotoxic materials.
* Able to undertake periods at a workstation in order to: use electronic systems for various activities such as labelling, dispensing, stock management, emails and production of documents, and use electronic systems for various activities such as accessing patient records, consultation recording, emails and production of documents.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Tyneside and Sunderland NHS Foundation Trust
£47,810 to £54,710 a year (2026/27 pay award pending)
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