Groomfield Recruitment are looking for 6 Customer Services Co-Ordinators for their client based in Birmingham [B37] Business Park. Rate of Pay: Between - - £12.26 and £12.51 per hour Working Hours: - 08:30-17:30 - Monday to Friday Duties: - Provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues - Receiving and making high level of outbound calls. - Communicate effectively with customers through various channels, including phone, email, and chat - Maintain accurate and detailed customer records using customer relationship software - Collaborate with cross-functional teams to ensure customer satisfaction and problem resolution Requirements: - Comfortable with making high volume outbound and inbound calls - Previous experience in a customer service role essential - Excellent communication skills - Proficiency in using Microsoft software packages - Ability to multitask - Strong attention to detail and accuracy APPLY NOW