A healthcare service provider based in Banbury is looking for a Control Room Planning Team Leader. This permanent, full-time role involves monitoring call activities and performance across all contracts. You will manage a team of call handlers, ensure effective service delivery, and address any operational challenges. Ideal candidates should have at least 2 years of supervisory experience, strong organizational skills, and be proficient in Microsoft Office tools. The position offers a range of benefits including life assurance and paid holiday entitlement.
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