Overview
A Japanese trading company is currently recruiting a Sales Engineer to work in their Burton-on-Trent office. In this role, you will support automated production lines for automotive and air conditioning clients, providing technical support, customer coordination, and on-site assistance across Europe. The ideal candidate will have a technical/manufacturing background, preferably with engineering-related knowledge. Experience in sales at a trading company would be advantageous.
Ref: KK47366
Main Responsibilities
* Develop strong relationships with customers and suppliers and create long-term partnerships
* Act as the initial point of contact to address customer needs and concerns and fulfil RFQs
* Develop a comprehensive understanding of the product range and service offerings
* Advise customers on setting up manufacturing processes to ensure production lines are used effectively
* Supervise machinery and equipment commissioning and installation at customer sites
* Resolve technical failures at customer sites and liaise internally with overseas technical experts
* Visit customer and supplier sites, mostly in Europe, as required on a regular basis
* Business trips are required approximately 1–2 times per month (mainly within the UK, EU)
Ideal Candidate
* Technical background and experience in a technical/manufacturing environment
* Engineering degree in Electrical, Mechatronics, Automotive, Manufacturing Process, or Automation Technology would be advantageous
* Experience in B2B sales (within a trading company is preferred)
* Driving license
* Proactive and able to independently drive tasks to completion
* Strong problem-solving skills and customer empathy
* Strong communication skills
* Willingness to seek clarification and engage with team members proactively
* Tech-savvy with excellent organizational skills and meticulous attention to detail
* Business level fluency in both English and Japanese
* Good computer skills in Microsoft Office and AutoCAD
* Skills in other 2D/3D CAD and PLC programming skills would be advantageous
Additional Details
All applicants for the Technical Sales & Support Engineer must have the right to work in the country as the Company is not able to offer visa support.
We may consider applications from people on Working holiday and graduate visas, depending on their experience.
Contract & Logistics
TYPE: Permanent, full-time
WORKING HOURS: 9:00-17:00 from Monday to Friday
SALARY: up to £40k, depending on experience + bonus
START: ASAP
LOCATION: Burton-on-Trent
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