Customer Service Lead - Telford - Permanent
L & C Consulting are now recruiting for a new, permanent Customer Service Lead / Account Manager for a Telford based organisation. This exciting new role requires some UK travel so you MUST have a valid UK drivers licence. A hybrid working pattern is available for the right person, but you MUST live within a commutable distance of the Telford offices.
The full time role comes with a good salary, great support and expenses and you'll be representing one of the leading industry brands.
Duties
* Account Managing a number of key, corporate accounts
* Supporting Customer Services with phone, email and other communications
* Visiting and keeping in close contact with these accounts
* Look to develop all sales opportunities within these accounts
* Attend industry events
* Log, investigate and resolve all customer complaints
* Provide management with detailed daily, weekly and monthly reports / information / figures
Qualifications / Requirements
To be considered for this excellent role in an award winning, successful business then you must have a background in account management / customer development & support. You'll be well organised, have a flexible approach, be well presented and a hard working ethos. The role will require occasional nights away so you must be ok with this.
The Telford site is accessible from Shrewsbury, Wolverhampton, Market Drayton, Perton, Shifnal etc.
Alternative Job Titles
Sales Admin, Sales Support Admin, Sales Support, Sales Support Co-ordinator, Provisioning Agent, Sales Administrator, Account Manager, Commercial Assistant, Senior Sales Support, Quotation Administrator and Sales Support.
Candidate Eligibility
L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction.
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