Position Title: Restoration Project Manager
Date: September 2019
Position Summary
Paul Davis Restoration is one of the largest professional full-service restoration and remodeling firms in Pennsylvania. Our office, based in Lancaster, is the Mid-Atlantic hub for all large or commercial losses. We are looking for a full-time Project Manager to be responsible for ensuring growth and development of the construction business. The Project Manager must deliver a source of contacts, develop plans and actions to deliver the project and be the front line contact following the project through to completion.
Duties and Responsibilities
* Ensure the unit achieves its financial obligations through sales and project management.
* Participate in job reviews and monitor “pipeline” movement.
* Ensure that business grows via B2B and retail sales, and discover new avenues for sales.
* Continuously monitor the development of key clients and activity.
* Participate in the recruitment of key personnel and tradesman.
* Review sales growth and suggest corrective actions.
* Meet with home and property owners to conduct onsite inspections and scope generation.
* Estimate each loss using 3rd party estimating software.
* Work closely with insured and interested parties.
* Ensure each project achieves a minimum gross profit margin as determined by company standards.
* Build and maintain business relationships with insurance adjusters, brokers, and TPA’s.
* Participate in the on-call rotation, requiring evening and weekend point of contact for any new losses, as determined by the rotating schedule.
* Manage project life-cycle, including project scheduling, sub-contractor management, and client relationships, while maintaining profitability and customer satisfaction.
* Establish and adhere to project schedules.
* Collect all necessary documentation at the close of the job.
* Other duties as assigned.
Qualifications
* Minimum of 2 years experience as a Project Manager for a restoration or construction company.
* Proficiency with computers/tablets
* Experience with Xactimate, or other estimating software preferred.
* Industry certifications, including IICRC and Lead preferred.
* Valid Driver’s license and satisfactory driving record required.
* Satisfactory background check.
* Ability to participate in a rotating on-call schedule.
Required Skills
* Excellent communication and customer service skills, providing compassion and empathy to our customers.
* Ability to work in a fast paced environment.
* Take initiative in pursuing industry certifications and improving technical knowledge.
* Ability to remain calm under pressure and stress.
* Ability to work independently with exceptional organization and time management skills.
We offer a competitive salary range of $35,000 - $55,000 per year, depending on industry experience, as well as benefits including 401K, Paid Time Off, and Paid Holidays.
Paul Davis is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing extraordinary care while serving people in their time of need.
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