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Patient administrator – outbound

Bedford
Circle Health Group
Patient administrator
Posted: 23 June
Offer description

Applicants should meet the following criteria:

* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
* Proficient in the use of a PC, including the use of software and systems
* Previous administration experience in a private healthcare environment.

Duties of this role include:

* To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
* First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors.
* Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients.

Salary & Benefits

Circle Health Group offers competitive starting salaries and a wide range of employee benefits, including:

* 25 days holiday per year + bank holidays, increasing to 30 days with service
* Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
* Friends & Family Hospital Discounts
* Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
* Non-contributory life insurance
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
* Resources, tools and services to support your wellbeing
* Employee recognition programmes
* Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse and inclusive workforce, offering opportunities for all colleagues regardless of characteristics protected by the Equality Act. We value diverse experiences, backgrounds, identities or expressions, skills, work styles, and more.

We are proud to be a Gold member of the Armed Forces Covenant and welcome applications from members of the Armed Forces Community.

We are part of The Valuable 500 and are a Disability Confident Employer.

Our principles and values—selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative—guide our culture and support our colleagues' growth and development.

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