Account coordinator

A fantastic opportunity has arisen for an Account Coordinator to join an established optical supply and design business. The successful candidate will be responsible for supporting the accurate and efficient administration of customer orders from point of sale through to final delivery, working closely with internal commercial teams, overseas suppliers, and UK customers.

The role is highly administrative and detail-driven, with a strong focus on order processing, spreadsheets, and sample management. It also offers the opportunity to work across multiple areas of the UK optical team, including private label and branded product accounts where required.

Account Coordinator – Responsibilities

• Supporting sales, design, and merchandising teams with all post-sale administration and order processing
• Compiling and maintaining accurate range sheets for customers using sales and product data
• Managing sample administration including organisation, filing, labelling, and dispatch of samples
• Maintaining an organised and well-structured sample room
• Raising purchase orders with Far Eastern suppliers and checking order confirmations
• Maintaining and updating customer delivery schedules and critical path timelines
• Assisting with quality control processes and liaising with overseas factories on production issues
• Coordinating pre-production and production samples and obtaining customer approvals
• Supporting UK and international trade shows with sample preparation, packing, and logistics
• Maintaining accurate customer, supplier, and purchasing records and filing systems
• Communicating daily with customers, factories, and logistics partners to ensure smooth operations

Account Coordinator – Skills & Requirements

• 1–2 years’ experience in a retail head office, supplier, or sales support/supply chain role
• Strong organisational skills with excellent attention to detail
• Confident communication skills, both written and verbal
• Ability to manage multiple tasks in a fast-paced environment
• Strong Excel and Microsoft Office skills
• Proactive, reliable, and solutions-focused approach
• Ability to build effective working relationships with internal and external stakeholders

If this sounds of interest, please send over your CV to Molly -

We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.