This post is only open to internal applicants.
Learning and Skills Facilitator
Band 4
Main area Community Based Adult Education Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Mon-Fri) Job ref 350-TWS7230875
Site Southport Life Rooms Town Southport Salary £26,530 - £29,114 per annum Salary period Yearly Closing 06/07/2025 23:59 Interview date 14/07/2025
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
Join Our Team as a Learning and Skills Facilitator – The Life Rooms, Mersey Care NHS Foundation Trust
Are you passionate about lifelong learning, creativity, and community empowerment? At The Life Rooms, we support recovery and prevention through inclusive education and wellbeing. We’re looking for a Learning and Skills Facilitator to deliver engaging group sessions that promote mental and physical wellbeing.
You’ll be part of a friendly, multidisciplinary team—working alongside Health Educators, Wellbeing Coaches, Social Activity Workers, and other Facilitators—to co-create a culturally responsive curriculum tailored to our diverse communities.
Your role will involve delivering sessions that encourage self-management, build confidence, and support healthier lifestyles. Flexibility is essential, as you’ll travel regularly across Liverpool and Sefton, working in various community settings.
What We’re Looking For:
A compassionate, enthusiastic facilitator with experience leading group sessions. A background or interest in creative arts (art, drama, photography, music), gardening, or physical wellbeing is highly desirable. Most importantly, you’ll be confident delivering interactive, empowering, and inclusive learning experiences.
Main duties of the job
As a Learning and Skills Facilitator, you will play a key role in delivering inclusive, engaging health and wellbeing courses. Working across community venues in Liverpool and Sefton, you will support individuals—particularly those accessing mental health services—on their journey of recovery through preventative and empowering learning sessions.
You will be part of a multidisciplinary team of Health Educators, Health and Wellbeing Coaches, Social Activity Workers, and fellow facilitators. Together, you will co-produce and deliver a diverse curriculum that reflects the needs, learning styles, and cultural backgrounds of our local communities. Your sessions will focus on building skills, promoting self-management, and boosting confidence in relation to physical, mental, and emotional wellbeing.
In addition to course delivery, you will contribute to the ongoing development, evaluation, and promotion of the learning offer. This includes creating learning content, gathering feedback, maintaining accurate records, and supporting enrolment and engagement events. You will also provide academic support, manage sensitive topics with care, and handle challenging conversations in a calm and empathetic manner.
This role requires flexibility, creativity, and strong interpersonal skills. You will need to confidently articulate the Activation through Learning Model and its role within the Social Model of Health, while supporting continuous service improvement.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Be able to confidently articulate the Activation through Learning Model, and how it contributes to the learning pillar within The Social Model of Health.
2. Understand principles of prevention, population health, behaviour change and activation.
3. Be able to identify the social determinants of health and how these can impact health and wellbeing.
4. Design learning content that can support the development of skills and confidence in self-management and empowerment relating to health and wellbeing.
5. Understand how social, economic, and cultural factors can influence physical, mental and emotional wellbeing.
6. Responsible for the delivery of health and wellbeing related courses at any of The Life Rooms bases at any other venues in the trust footprint, and at any partner organisation or community-based venues.
7. Organise, design and deliver engagement sessions and effective communications promoting the learning offer and its courses to prospective students, trust staff and external stakeholders.
8. Ensure learning programmes are inclusive of a range of learning needs, styles, preferences and take into account cultural differences.
9. Participate in open days and enrolment days, promoting the learning offer and advising citizens how this can best support their health and wellbeing.
10. Develop and maintain relationships with internal stakeholders and external partners ensuring the best possible service is available at all times, dealing with any matters arising in a timely and professional matter.
11. Co-ordinate, design and deliver learning programmes within the The Life Rooms and its associated projects and contracts.
12. To co-produce and co-deliver courses provided within the Learning offer using a combination of experts by profession and experts by experience.
13. Assess and evaluate learning programmes by providing reports and data as requested by the senior staff.
14. Complete all administration processes relating to the learning offer including The Life Rooms membership, course booking processes, gathering user feedback, completing outcome measures, use of the Elemental database, producing course materials and resources.
15. Provide academic support to students undertaking programmes of learning; providing written and oral feedback on their development as and when required.
16. Support student’s mental wellbeing during learning programmes by managing exposure to sensitive and emotional content, experiences and materials.
17. Be confident in supporting emotional and mental distress in a calm and empathetic manner.
18. Be confident in managing challenging behavior and conversations whilst maintaining professional boundaries and supportive relationships.
07/06/2023
19. Support the senior staff in designing appropriate evaluation tools for Learning programmes ensuring effective data reporting to the Learning Delivery Manager.
20. Contribute to the development of The Life Rooms learning data collection systems and processes which highlight the effectiveness of the Learning offer.
21. Maintain records in accordance with Trust Policies of all learning and development activity.
22. Responsible for the production and communication of regular reports on all learning activity to senior team members.
23. Support and contribute towards the learning pillar development, research and innovation undertaking horizon scanning to identify best practice to inform future developments.
24. Ensure an up-to-date portfolio of evidence is completed to demonstrate your continuing professional development.
25. Responsible for taking appropriate immediate action following incidents and subsequent reporting and completion of Trust documentation. This will include areas such as complaints, safeguarding, adverse incidents etc.
26. All post holders will deliver learning programmes and experiences across the footprint of Mersey Care NHS Foundation Trust.
Person specification
Knowledge and Experience
* Experience of designing, delivering and evaluating learning programmes
* Knowledge of learning principles/theory and their application in practice
* Experience in creating learning materials and resources suited to a range of learning needs, styles, and preferences
* Understand how to adapt session delivery to meet varying learning needs, styles and preferences
* Knowledge of the social determinants of health and how these impact health and wellbeing
* Understanding of activation and self-management principles
* Knowledge of cultural differences that could impact learning, engagement and delivery styles
* Knowledge of systems and processes to support learning practices
* Understanding of co-production and its value in designing and delivering learning programmes
* Knowledge of coaching principles
* Experience of delivering learning programmes to groups of people with differing needs
* Experience of supporting emotional and/or mental distress and those expressing suicidal thoughts
* Knowledge of activity data collection and reporting
* Understand the importance of service evaluation
* Knowledge of mental health conditions and presentations
* Knowledge of physical health conditions and presentations
* Knowledge of learning difficulties and disabilities
* Knowledge of addiction
* Knowledge of cultural or creative activities and how these can support wellbeing
* Personal or professional experience of mental health settings
Skills
* Ability to hold challenging conversations
* Ability to support and manage emotional and mental distress
* Ability to deal with safeguarding issues effectively
* Ability to maintain professional boundaries
* Effective communication skills, both written and verbal
* Able to prioritise workload independently
* Ability to work as part of a team and autonomously when required
* Excellent organisational skills
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Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email sensitive@dbs.gsi.gov.uk ) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
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Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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