Responsibilities
* Leading, coaching and developing a team to deliver exceptional service
* Ensuring high standards across every aspect of branch operations
* Building strong community relationships across the wider local area
* Driving performance, encouraging continuous improvement and modelling our values
* Supporting regional collaboration and contributing to a positive team culture
Qualifications
* An experienced manager with strong people-leadership skills
* Someone who thrives in a customer-focused, community-centred environment
* A calm, organised decision-maker with high personal standards
* A relationship-builder who can influence, motivate and support others
* A leader who is passionate about making a meaningful difference
About the Opportunity
We're looking for a Branch Manager to lead across Ipswich and its surrounding Suffolk villages, supporting communities stretching from Woodbridge Road and Rushmere through to the Suffolk border areas. This is a fast-paced, people-driven cluster at the heart of our South Region. You'll work within a well-connected area with strong community identity, guiding a team who take real pride in delivering exceptional service. If you want to begin 2026 with a role full of purpose, influence and community connection, this is an excellent opportunity.
What We Offer
* A purposeful role with real community impact
* A supportive, people-focused culture
* Opportunities for development and long-term progression
* A chance to lead within a growing and ambitious organisation
* Competitive rates of pay
* 20% discount in our food stores, along with other discounts across our family of businesses
* 22 days holiday (plus bank holiday entitlement) which increases with service
* 5% employer pension contribution
* Death in service benefit
* Enhanced family leave and pay arrangements
* Opportunities to grow, with award-winning training and apprenticeship programmes
* Great discounts, deals, and cashback across over 900 high street and online retailers
* Financial wellbeing support, including Stream®
* Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
* Employee Recognition Scheme
* Long Service Awards
* Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
* Employee Assistance Programme
* Enhanced on statutory terms, subject to service criteria.
About the Employer
East of England Co-op
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