Overview
Transport Administrator
Salary: Up to £27,000 (dependent on experience) • Location: Coalville, Leicestershire • Hours: Full time, 42.5 hours per week (typically 07:00 - 16:00, Monday to Friday)
Responsibilities
* Administering applications, payments, and distribution.
* Monitoring daily transport operations (AM & PM) and communicating updates to customers via text, email, and app messaging.
* Responding to transport enquiries and complaints in a timely and professional manner.
* Maintaining accurate databases, producing reports, and managing late/missed payments.
* Liaising with drivers, customers, and local councils to ensure smooth service delivery.
* Assisting with the development of school transport services, timetables, and promotional activities.
Skills & Experience
* 3+ years\' experience in a similar administrative or transport/logistics/customer service role.
* Strong organisational skills with the ability to manage multiple priorities.
* Knowledge of GDPR and transport best practices is advantageous.
* Customer-focused, driven, and adaptable.
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