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ABR Talent | Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location:
Doncaster, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
26.06.2025
Expiry Date:
10.08.2025
Job Description:
The Company:
* Globally established and offering the market-leading solution in their space.
* Award-winning company recognized as a Sunday Times Best Place to Work!
* Significant investment in personal development and growth.
* Continuing to expand, hence the need to add to the team!
The Opportunity:
This is a 12-month FTC role, with potential to extend or become permanent due to ongoing demand.
Due to growth, this well-established health-tech business seeks an Onboarding Manager to guide clients through the post-sales process before go-live.
You will manage the onboarding journey, collaborating with sales, Account Management, technical teams, and support to ensure a seamless experience for clients.
Remain calm and composed externally, while managing multiple projects internally—handling 10-20 active projects at a time, ensuring smooth transition from sale to go-live without stress or friction.
The Ideal Candidate:
* Experience in project management, customer onboarding, or similar roles, preferably in SaaS or tech environments.
* Proven success in managing customer relationships and delivering projects on time.
* Experience with change management and encouraging customer adoption of new technologies.
* Strong project management skills with familiarity with tools like Jira, Hubspot, LMS platforms, or similar.
* Certifications such as PMP, PRINCE2, or equivalent.
* Experience in the dental industry is a plus.
The Package:
* Salary up to £40k plus a £5k bonus.
* Flexible working options—remote or hybrid.
* Benefits including medical care, life assurance, mental wellbeing support, increased pension, 26 days holiday plus paid volunteer days.
And more!
ABR Talent specializes in recruiting for start-up and scale-up SaaS companies, focusing on roles in Customer Success, Sales, Account Management, and Support. Interested in advancing your career in this space? Get in touch!
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