Salary: £29,477 + overtime
Working hours: 19:00 - 07:00, 4 days on 4 off
Contract Type: Permanent Full Time
Location: Goole
Role Overview
This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided while performing these duties.
What You'll Do
* Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
* Always display excellent situational awareness.
* Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
* Be aware of protest and demonstration activity and respond/escalate as appropriate.
* Assist staff, guests, contractors and public bodies by providing information, giving direction or responding to queries in a professional manner.
* Be fully conversant with all operating procedures and always follow them.
* Assist as instructed during major incidents.
* Always display your SIA licence whilst on duty.
* Maintain accurate records/logs and submit reports as instructed.
* Positively participate in any staff welfare or development programmes and actively engage in any mandatory training.
* Use communication tools (radio/phones) in a confident and clear manner.
Who You'll Be
* Clearance to BS7858
* Full UK Driver's license
* SIA Licence – Security Guard (SG)
* SIA Licence – Door Supervisor (DS) (if applicable to scope)
* SIA Licence – CCTV (if applicable to scope)
* First aid qualification
* Customer service experience
* Written and verbal communication required to meet deliverables of role
* Experience of using IT software (Word, Teams, Outlook)
* Comfortable to work alone using initiative and work as part of a team
Benefits
* 20 Days holidays + Bank holidays
* Holiday Buy Scheme - up to 5 days a year
* Industry leading Maternity & Paternity Policies
* Refer a Friend scheme – worth £500 per referral
* GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
* Extensive Learning & Development opportunities, including opportunities for progression.
* Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
* Bike To Work Scheme
* Paid volunteering and charity days
* Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
* Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in building a better world at work.
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