Repairs Team Co‑ordinator
Selkirk, Scottish Borders
£44,583 to £49,536 per annum (Depending on qualifications and experience)
About You
You will be well organised, customer‑focused and confident working with a wide range of stakeholders. You’ll have experience supporting or coordinating repairs or property services and be committed to delivering an excellent service for customers and communities.
The Role
Eildon have recently launched our own in‑house repairs and voids service: Eildon Direct. This service delivers repairs and maintenance to 1,628 homes which is roughly 50% of our stock. Eildon Direct is expected to grow over the coming years, in terms of scale, scope of service and ambition.
The successful candidate will be technically proficient, from a construction or facilities background, possess strong and effective leadership to support a growing team and will be focused on delivering a great‑value and excellent quality service to our residents.
The role will also manage our sub‑contracted services with a view of delivering a seamless service for our customers.
At the heart of the role is delivering quality. Supporting our skilled operatives to make sure every job goes smoothly is critical. This will involve keeping the team stocked up with inventory, keeping them safe and making sure the service is subject to continuous professional development.
We’re looking for someone proficient in social housing repairs delivery, with an excellent knowledge on the efficient application of SOR’s, works sequencing, customer service and logistics.
This service is brand new for Eildon. The successful candidate will help embed and grow the service, making sure it remains a living, breathing extension of our values.
Responsibilities
* Coordinate and support repairs and voids for the Eildon Direct service.
* Lead and develop a growing team of operatives and support staff.
* Manage sub‑contracted services to ensure seamless delivery for customers.
* Maintain inventory, safety standards, and professional development for staff.
* Apply SOR’s, works sequencing, customer service and logistics best practices.
Qualifications
* Construction or facilities background.
* Experience coordinating repairs or property services.
* Strong leadership and stakeholder management skills.
* Knowledge of social housing repairs, SOR’s, works sequencing, customer service and logistics.
* Commitment to delivering excellent value and quality service.
What’s in it for you?
* A generous annual leave entitlement of 31 days rising to 36 days (including public holidays).
* Defined Contribution pension scheme with employer contributions starting at 6% and rising to 10% depending on employee contributions.
* Access to a death in service benefits scheme providing 3x salary.
* An annual car allowance payment.
* Payment of professional fees.
* Membership of a Health Cash Plan which also includes free and confidential employee assistance and services supporting physical, social, mental and financial well‑being.
We have a modern office in Selkirk to support collaborative work and flexible, hybrid working options.
#J-18808-Ljbffr