Senior Aviation Liability Claims Handler
Manage complex, high‑value aviation liability claims, delivering commercially sound outcomes in line with client expectations, regulatory requirements, and firm standards. Serve as a subject‑matter expert, handling claims independently while mentoring junior handlers and collaborating closely with senior leadership, legal teams, insurers, brokers, and external stakeholders.
Key Responsibilities
* Manage a portfolio of complex, high‑value and sensitive aviation liability claims, including litigated matters.
* Lead the investigation, assessment and resolution of claims, with responsibility for liability analysis, strategy, reserving and settlement negotiations.
* Apply advanced technical knowledge to consumer, attritional and large or complex loss claims.
* Act as a key point of escalation for junior claims handlers, providing technical guidance and mentoring.
* Work closely with legal teams and external counsel to develop and implement effective claims and litigation strategies.
* Build and maintain strong working relationships with insurers, brokers and clients, ensuring clear and confident communication at all stages.
* Ensure claims are handled in line with regulatory, contractual and internal governance requirements.
* Deliver accurate MI, reporting and analysis to support operational oversight and client reporting.
* Identify and drive improvements in claims handling processes, efficiency and service delivery.
* Support senior claims leadership with project work, innovation initiatives or client activity as required.
* Contribute to a collaborative, high‑performance and inclusive team culture.
Essential Skills & Experience
* Significant experience handling aviation liability claims, including complex or litigated matters, within an insurance, legal or specialist claims environment.
* Strong technical expertise in aviation liability, with the ability to manage complex coverage, liability and quantum issues.
* Proven experience working autonomously and exercising sound commercial judgment on high‑value claims.
* Experience supporting or mentoring junior claims handlers.
* Strong stakeholder management skills, with confidence dealing with senior internal and external contacts.
* High level of attention to detail, organisation and accuracy.
* Strong understanding of regulatory and governance requirements within a claims environment.
* Proactive and solutions‑focused mindset, with a commitment to technical and professional development.
The Firm
Clyde & Co is a global law firm with a broad practice across 70 offices worldwide. The firm values diversity, inclusion and professional growth, supporting a collaborative environment for all employees.
Equal Opportunities
Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace, allowing everyone to excel at work.
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