Overview
Are you an experienced Healthcare Support Worker ready for a new challenge? An exciting opportunity has arisen to join our Centralised Outpatients Department. Our busy department sees on average 7000 patients per week in clinics covering:
* Gate 5 - Vascular, Rheumatology, Haematology, Renal, Colorectal and Upper GI clinics.
* Gate 12 - Orthopaedics, Medicine (Cardiology, Diabetes, Respiratory and Endocrinology)
* Gate 24 - Dermatology, Upper GI surgery and Colorectal
* Gate 36 - Neurology, Infectious Diseases, ENT and Care of the Elderly
* Cossham Hospital - covers all of the specialties listed above.
We want to recruit a Senior Healthcare Support Worker who has a passion for working in the healthcare sector and who can demonstrate enthusiasm for learning and development and safe patient care. You will need to be flexible to accommodate the various shift times and patterns within the Trust and occasionally cover clinics in our off site facilities in Cossham, Yate, Thornbury, and South Bristol.
Note: This role does not currently meet the minimum £25,000 salary threshold required for Skilled Worker visa sponsorship (effective from 9 April 2025). Higher pay points may be available depending on NHS experience, but most new appointments commence at the lower band.
It is likely that this advert will close early if we receive a high volume of applications.
Main duties
A Senior Healthcare Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.
You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values. There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skill set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialties. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed Job Description And Main Responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
Nursing Care
* Obtain consent prior to giving care in accordance with Trust policies.
* Duties are delegated to you in line with care plans
* Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
* To carry out a range of clinical duties with minimal / no supervision, including blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
* Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
* Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
* Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
* Maintain the work environment in line with Trust infection control and patient safety policies
* Develop the skills to actively facilitate self-care and independence with patients.
* Promote health education specific to the clinical area and in line with national and local policies.
* Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
* Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
* Work effectively as part of a team.
Education/Training/Qualifications
Essential criteria
* One of the following:
* Level 3 RQF, SCQF
* City and Guilds 3
* NVQ 3
* BTEC National Diploma
* Equivalent experience (minimum of 12 months)
* GCSE grade A- C (grade 4 and above) or equivalent in English
* GCSE grade A- C (grade 4 and above) or equivalent in Maths
* Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
* Equivalent experience
Desirable criteria
* Completion of venepuncture and physiological measurements competencies
Knowledge and Experience
Essential criteria
* At least 12 months experience of working in a health or social care setting
* Prior experience as a support worker
* Evidence of ability to work as a member of a team
* Good time management skills and prioritising work
* Understands and committed to a caring approach to patients & relatives
Desirable criteria
* Evidence of working in an acute hospital setting
Skills And Abilities
Essential criteria
* Effective and appropriate communication skills both written and verbal
* Able to complete appropriate documentation accurately
* IT skills, basic word, Email, keyboard skills
* Demonstrate an awareness of healthcare work and policies and procedures
* Ability to work with minimum supervision to a high standard
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
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