Rate: 300 - 320 a day
Clearance: Current SC Clearance is required
IR35: Inside IR35
Location: Barrow in Furness
You will join a global IT Consultancy delivering supporting a diverse portfolio of high-profile clients working within the public sector.
What You Will Do:
Execute assigned desktop support tasks efficiently within specified deadlines
Support project initiatives alongside internal and external project managers
Perform Network Service Requests (NSR) tasks in accordance with established timelines
Provide outstanding customer service, demonstrating strong communication skills
Maintain and troubleshoot Windows environments, including builds, configurations, and registry settings
Deploy and manage operating systems and applications using SCCM
Support security protocols, including disk encryption with BitLocker, NTFS permissions, and shared folder security
Assist with email client configurations, MS Outlook, and instant messaging tools like Skype for Business
Contribute to automation processes using scripting languages such as PowerShell, VBScript, and Batch Files
Engage with overall IT security practices, ensuring compliance and operational integrity
Collaborate within an ITSM framework, utilizing ServiceNow for incident and change management
Required Skills & Experience:
Proven experience with Ivanti Device Application Control (IDAC) and/or Microsoft Defender
Strong knowledge of Microsoft Windows operating systems (Windows 7 & Windows 10), including deployment, build, and configuration
Hands-on experience with SCCM, including OS deployment, application management, and monitoring
Scripting skills in PowerShell, VBScript, or Batch Files for automation tasks (beneficial)
Understanding of disk encryption technologies like BitLocker, as well as NTFS permissions and shared folder security
Familiarity with Microsoft Exchange, MS Outlook configuration, and workplace communication tools
Experience with ITSM platforms such as ServiceNow