Operational Manager Neighbourhood Services Operations
About us
At the Vale of Glamorgan Council, we’re not just maintaining neighbourhood services – we’re transforming them.
As part of our ambitious Vale 2030 Strategy, we’re building cleaner, greener and more connected communities. We’re now seeking a passionate, values-led Operational Manager to lead some of our most high-impact, high-visibility frontline services.
This is your opportunity to lead and improve essential services that matter – from waste and recycling to the management of our parks, highways and cleansing service. You’ll manage over 250 staff and be a key player in delivering visible improvements, smart innovations and community-led solutions.
Ambitious: Forward thinking, embracing new ways of working and investing in our future.
Open: Open to different ideas and being accountable for the decisions we take.
Together: Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud: Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About the role
We offer more than a job – we offer a place where you can thrive, grow your career, and contribute to a more sustainable future.
What makes this role different?
1. You’ll shape the frontline delivery of our Vale 2030 goals: sustainability, inclusion, and smarter services.
2. You’ll lead a diverse, skilled and values-driven workforce, with strong support for your own growth and wellbeing.
3. You’ll collaborate across departments, partners and communities – putting co-production and trust at the heart of what you do.
4. You’ll see the direct results of your leadership every day – in cleaner streets, greener parks, safer roads and more connected communities.
About you
We’re looking for someone who:
5. Is a proven leader of operational services and large teams
6. Understands the pressures and possibilities of local government
7. Uses emotional intelligence and inclusive leadership to get the best from people
8. Thrives in complexity and takes pride in public service
9. Is driven to innovate, improve and make a difference
In return, we offer:
10. A role at the heart of one of the UK’s most ambitious Unitary authorities
11. Flexibility and hybrid working
12. Opportunities for professional growth and leadership development
13. A culture of trust, belonging, and shared purpose