Are you a Conference & Events Manager or Assistant Conference & Events Manager seeking progression? Well hedge a guess that youre able to spin 100 plates at once, not literally of course, but youre someone who thrives under pressure and is passionate about ensuring every event runs smoothly.
As clichéd as it sounds, you'll constantly want to change things up a bit, finding innovative and bespoke ways to put a smile on your customers face. Youll be an expert at managing both the CEO of a business who needs a flawless, professional conference, and an over-bearing father of the bride who needs to be consistently updated to ensure his daughters day is as perfect as she is. These are little details that make you outstanding and mean you create memorable experiences for your customers.
What youll be doing as a Conference & Events Manager
Leading the provision of an outstanding event management service
Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
Coaching, mentoring and leading your C&B team with a trusting approach - ensuring their commitment to delivering outstanding and bespoke service
Getting to know your customers and using your relationships to offer suggestions to enhance their experiences, making them unforgettable
Working closely with your Operations Manager who will encourage you to love change and find your own unique ways to further enhance your guest experience
Oh, and youll also be required to be a magician. Or at least be capable of juggling each event, customer and guest whilst not missing any details
Managing stock and labour margins against your P&L.
Whatll make you a great fit for this Conference & Events Manager role
Youll already be an established in Conference & Events or Food & Beverage Management F&B background where you have looked after the MICE area
Youll enjoy using tech we have lots of it to make your life easier and our guests experience more seamless
Youll love people and as a result, have great interpersonal, communication skills and leadership skills
Details? You love them! Youll be incredibly attentive with guests as a result
Flexible and able to remain focused on results under pressure and to challenging deadlines
Self-motivated and confident
Hard-working but FUN!
The benefits
Discounts across retail, restaurants, events etc (because we know life isnt just about work)
Family and Friends discounts in hotels across the IHG Hotels
Leisure Club / Gym free membership
International Travel at Employee Rate for other branded hotels within our brand family (and youre not just limited to good old Britain our family has hotels that span all over the world!)
Parking on site for free
Meals for free on shift hard work is hungry work!
Progression Room to grow, with opportunities across the UK and internationally
Uniform provided
Flexible attitude and working hours
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