German speaking Business Travel Team Leader / Supervisor - Required for a large niche Corporate Travel Management Company based in Manchester, UK - This exciting opportunity is for an experienced Team Leader, Team Manager or supervisor with Business Travel or corporate travel experience to lead a small team of around 7-9, assisting the manager to grow the team further and lead the German speaking team.
This successful Business Travel Company require a motivated individual, who has experience in Business travel or corporate travel and will be rewarded with an excellent salary of £30,000 - £33,000 plus around £4000 bonus per year dependant on experience (uncapped), whilst gaining competitive industry benefits.
Business Travel Team Leader / Supervisor experience required:
* Fluent in German and English
* Team Manager, Supervisory or Team Leader experience is essential for this role, from within a Business Travel environment, TMC or corporate travel company
* In addition to the above experience of dealing with complex multisector itineraries using a GDS either Galileo or Amadeus ideally
* Full working knowledge of reservations through to changes, reissues and with excellent fares knowledge
Business Travel Team Leader / Supervisor role and responsibilities include:
* To deliver exceptional customer service at all times regularly monitoring and reviewing the teams service delivery.
* Manage your own clients in addition to providing support to that of Business Travel consultants
* Assist manager with coaching / training
* Assist staff with escalated queries and complaints which will include advice on more complex itineraries
* Support and work alongside the Team Manager to develop and build strong client relationships
* Demonstrate extraordinary customer service to your team
Business Travel Team Leader / Supervisor other info:
This is an excellent opportunity to work for a growing Travel Management Company, which encourage development for their staff, with excellent company benefits on offer.
* Hours are Mon – Friday with a small shift pattern between 8.45am – 6.30pm plus one rota weekend shift, once every 6 weeks
* Office based in manchester with Hybrid working available following training
* Private medical
* Buy or sell extra annual leave
* Life assurance
* Discounted staff travel
* Pension
* Cycle to work scheme
If you are interested in this German speaking Business Travel Team leader position, then please contact Kelly on 0161 238 4490 or email a copy of your up to date CV to kelly@candm.co.uk or apply above and quote ref: 58864