WELCOME TO GLOBAL
Global Fire and Security Systems is an independent company established in Nottingham in 1999. We are market leaders in providing quality solutions across the fire and security marketplace nationwide, specialising in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.
Global Fire and Security Systems
Nottingham NG2
Full Time - On site - £DOE
Sales Administrator (Head office, Nottingham)
Job Purpose
The primary responsibilities include providing a high level of sales support via telephone and email, acknowledging sales enquiries and communicating with new and existing clients.
Key Tasks
* Creating electronic sales files to process through to the service and projects departments.
* Assist the sales team to create and maintain accurate customer records in CASH (CRM database).
* Liaise closely with internal departments to resolve customer queries – credit control, customer service and circulation departments.
* Ensure all sales support tasks are completed accurately and to specified deadlines.
* Ensure that all stationery, office supplies and business cards are ordered in good time.
About You
* Previous sales support/administrative experience.
* Experience of liaising with customers via phone, email or face to face is essential.
* CRM systems knowledge and experience – preferably CASH.
* Detail oriented, thorough and accurate.
* Good interpersonal and communication skills.
* Good knowledge of Microsoft Office.
* Proven influencing and problem‑solving skills.
* Well‑developed planning and organisational skills.
* Ability to work using own initiative as well as part of a team with a mature approach.
* Adaptable and able to demonstrate flexibility in a fast‑changing environment.
* Attention to detail is key.
* Ability to work within a team environment.
* Client focus.
What We Offer
* Discounted travel to work schemes – Tram2work and Robin Hood tram and bus schemes.
* Great public transport location.
* Employee recognition scheme.
* Paid refer‑a‑friend bonus.
* Development and progression opportunities.
#J-18808-Ljbffr