Go back NICE – The National Institute for Health and Care Excellence
Deputy Director of Infrastructure, Cyber and IT Operations
The closing date is 04 January 2026
The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We improve outcomes for people using the NHS and other public health and social care services by: o producing evidence-based guidance and advice for health, public health and social care practitioners no developing quality standards and performance metrics for people providing and commissioning health, public health and social care services no providing a range of information services for commissioners, practitioners and managers across the spectrum of health and social care.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
Main duties of the job
This role will be accountable for: o Developing and managing the relevant short, medium and long-term strategies for delivery of infrastructure, cyber security and end user support to NICE. o Directing the infrastructure, cyber security, end user services and IT operations functions within the organisation that is tasked with: o Establishing and maintaining stable and secure infrastructure services for NICE. o Ensuring plans for ongoing infrastructure and end users services achieve business goals, performance targets and agreed service levels. o Ensuring appropriate system and processes are in place to enable the day-to-day IT operations, improvement and transformation programmes, and implementation of technical strategies. o Planning, testing and implementing the disaster recovery/business continuity plans for NICE infrastructure. o Deputise and stand-in for the CIO as and when required in internal and external forums, bodies including NICE Executive Team and board. o Act as NICE Deputy Cyber Information Security Officer (CISO).
About us
The Deputy Director of Infrastructure, Cyber and IT Operations will be a key member of the Digital, Information and Technology directorate's senior team, taking an active role in shaping the strategy and governance of the Directorate. The role will be accountable for the delivery of the infrastructure, cyber and IT operations functions of the organisation, ensuring smooth running with a minimum of risk or disruption. The role will actively support NICE's digital and technology portfolio and programme of on-going digital transformation. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.
Person Specification
Education
* Educated to Master's level or equivalent level or equivalent experience of working at a senior level in a relevant specialist area.
Experience
* Significant experience managing technology and complex infrastructure, including development of technical architecture and roadmaps. Leverages both traditional best practices as well as emerging methods.
Experience
* Proven ability to plan and deliver major technology and cyber programmes, strategic plans and projects that meet user needs; capable of developing and executing strategic plans and roadmaps
Experience
* Strong financial acumen; experience of budgeting, business planning and reporting; procurement of technology; contract and vendor/partner management with a value for money focus.
Skills
* Highly developed specialist knowledge / subject matter expert related to delivery of technology, infrastructure (on-premise and cloud), cyber security and IT operations functions.
Skills
* Extensive client/stakeholder management; highly effective communication at different levels (including large audience presentations and formal settings). Uses effective influencing and negotiation skills in an environment where there may be barriers to change/contentious information.
Skills
* Demonstrable leadership, vision, strategic thinking and planning; able to adopt appropriate management styles and operate effectively in politically sensitive contexts.
Other
* Experience of developing roadmaps, reporting on progress to a range of senior stakeholders, and ability to adapt plans and strategies in response to changing environments/priorities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
NICE – The National Institute for Health and Care Excellence
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