Job overview
Health Care Support Worker to work on a busy dynamic CAMHS inpatient Unit. Do you want career opportunities, training, and personal development? Do you demonstrate empathy, kindness and a compassionate attitude to children and young people? Do you want to make difference to young peoples lives? We want YOU!
Main duties of the job
• To undertake and accurately document observations and nursing care in line with Trust Policy and to accurately document nursing care in the nursing notes when required which will then be countersigned by a qualified practitioner
• To ensure the promotion of safety, wellbeing and interests of clients, staff and visitors to the unit if ward based
• To ensure effective communication, either verbal or written, amongst the team, reporting any change or unusual occurrence in an individuals’ behaviour or condition.
• To communicate effectively with patients, staff, families and other external agencies and use a polite telephone manner. To use verbal and non-verbal skills to overcome communication barriers presented by service users due to their mental health or learning disability needs.
• Demonstrate good interpersonal skills and a positive attitude within the team and when dealing with the patients, their families and members of the public
• To contribute to maintaining the ward’s agreed philosophy, aims and objectives.
• To carry out duties as allocated by a qualified practitioner. Engage with patients to undertake activities and carry out duties that have been agreed with a qualified practitioner and follow a care plan. Required to use own initiative and decision making in the planning and delivery of some basic activities
• Provide input to care plan discussions with a qualified practitioner where requested, using knowledge of patient and environment.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
* Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
* Flexible working opportunities to support your work/life balance
* Access to Continued Professional Development
* Involvement in improvement and research activities
* Health and Wellbeing activities and access to an excellent staff wellbeing service
* Access to staff discounts across retail, leisure and travel
Detailed job description and main responsibilities
See attached Job Description and Person Specification.
The post holder will assist qualified members of the multi-disciplinary team in providing
care and support to patients. They will assist in the delivery of care under the guidance
of a qualified nurse.
The post holder will assist in establishing care plans and in the delivery care. The
expectation will be to work within the boundaries of agreed instruction, whilst being
supported within Trust procedures and policies.
The post holder will support the development of trainee health care support workers by acting as a role model and mentor, including acting as an assessor for new Health Care Support Workers completing the Care Certificate.
Person specification
Education / Qualifications
Essential criteria
* GCSE (or equivalent level of education) with grade D/E (2/3) or above in English and Maths or functional skills level 1.
* Vocational (or equivalent) Qualification at level 3 in Care or demonstrable equivalent relevant experience to this level
* PMVA training or willingness and ability to complete upon appointment
* Commitment to undertake and complete all essential training in accordance with compliance matrix for this role
Desirable criteria
* Assessor in CC
Experience
Essential criteria
* Experience of working with diverse groups of people developing a range of basic care skills.
* Experience of being able to plan and prioritise own work under the direction of a qualified member of staff
* Experience of carrying out clinical observations
* Range of work procedures and practices, base level of theoretical knowledge
Desirable criteria
* Experience of working in a multi-disciplinary team
Knowledge
Essential criteria
* Some awareness of early prevention of violence and aggression using least restrictive interventions and practices with willingness to undertake & complete PMVA training and engage in techniques as required
* Able to recognise changes in a patient’s mental and physical condition and act appropriately by alerting the qualified practitioner or nurse in charge
* An awareness of stigma and discrimination of people with mental health issues
* Knowledge of care and related procedures, clinical observations, relevant legislation
Desirable criteria
* Understanding of emotional intelligence and reflective practice
Skills and Abilities
Essential criteria
* Basic IT skills – ability to use MS outlook, word, and willing and able to be trained to use Trust IT systems and applications such as Electronic Patient Records or PARIS
* Can demonstrate good interpersonal and verbal and written communication skills.
* Able to respond sensitively to emotional distress and utilise communication skills to deescalate people who are angry or distressed
* Able to develop and maintain effective therapeutic relationships with patients and families and communicate effectively
Desirable criteria
* Willingness to participate in staff induction and training
Work Related Circumstances
Essential criteria
* Willingness to work flexibly across the Trust footprint if required in line with service needs
* Resilient and able to work within a challenging environment
* Requirement to work flexibly and participate in a rota system undertaking a combination of night shifts, weekend work and day shifts. Subject to any requests made and agreed in accordance with the Trusts Flexible Working Policy
We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.
Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the
What happens after your application has been received?
You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.
What happens if I am offered the position after interview?
The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.
What pre-employment checks will I need to complete?
By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to. The checks are:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to the NHS will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references as part of pre-employment checks.
If you are offered a position with us and you require sponsorship to support your right to work, we will review your eligibility in line with. If the role you have been offered is not eligible for sponsorship, and you are not able to evidence own your right to work, your conditional offer could be withdrawn.
What happens when pre-employment checks are complete?
Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.
Other important information
* We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
* If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
* If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.
* Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
* We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.
We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.
If you have problems applying, contact
Address
Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
Telephone
01617163181