Team Leader - Smooth Shift Operations
We're looking for an exceptional Team Leader to create a seamless experience for our customers. As a Team Leader, you will be responsible for crafting smooth shifts even in busy periods.
The ideal candidate will have strong leadership skills, the ability to train and accredit new team members, and a passion for excellence in everything they do.
What You'll Do:
* Create smooth shifts, ensuring a positive customer experience
* Train and accredit new team members to help them grow in their roles
* Stir up success for yourself and your team by driving sales and revenue growth
* Craft new recipes to energize your team and improve menu offerings
* Maintain high standards across all aspects of store operations, from excellent customer service to monthly coffee excellence scores
Your Skills and Qualifications:
* An example setter with a proven track record of maintaining high standards
* A leader who can take on new responsibilities within the team and drive results
* A learner who can turn knowledge into innovative solutions and ideas
Benefits:
* Access to the Coca-Cola share scheme, including matched contributions
* 50% discount on all food and drinks in participating stores
* A smart pension that is matched up to 10%
* The Costa Financial Support Fund, supporting team members who face unexpected financial pressure
Ongoing Development:
We're committed to helping you develop your skills and career. Our training programs are designed to equip you with the knowledge and expertise needed to excel in your role.
About Us:
We're a global brand with a passion for delivering exceptional customer experiences. We believe in creating a workplace culture that is inclusive, diverse, and supportive of our team members' individuality.