Description of the role:
* Handling your own caseload of Probate files.
* Ensuring all team members provide excellent service to clients.
* Driving individual and team targets.
* Managing capacity levels across the team.
* Maintaining up-to-date reporting.
* Identifying training needs within the team.
About you:
* Comprehensive understanding of Wills & Probate.
* Driven to meet deadlines and targets.
* Ability to develop and lead a team, providing feedback and support.
* Problem-solving skills to identify root causes of issues.
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