Assistant Catering Operations Manager
Location: Lowestoft, NR32 1XQ
Job Description
Hours: 30 hours per week
Shift Pattern: Monday-Thursday 08:30-16:30
Salary: £24,960 + Sodexo rewards and benefits
Key Responsibilities
* Operational Management: Support the Catering Manager with day-to-day running of the catering operation, ensuring high standards of food quality, customer service, and operational efficiency.
* Staff Supervision: Supervise, support, and develop team members; manage staffing schedules, holiday requests, attendance records, and uniform requirements; create a positive and productive working environment.
* Food Safety: Ensure food safety and compliance standards are maintained, including accurate completion of HACCP documentation; carry out regular Food Safety and Health & Safety audits and maintain risk assessments.
* Health & Safety Culture: Promote a strong health and safety culture by supporting compliance and best practice across the team.
* Stock and Supplier Management: Support stock control, ordering, supplier management, cash handling, and banking processes.
* Record Keeping: Maintain accurate operational, financial, and administrative records; prepare reports, presentations, and business reviews for clients and management.
* Stakeholder Relationships: Build and maintain positive relationships with colleagues, suppliers, and stakeholders to support the ongoing success of the service.
What We're Looking For
* Previous experience in catering, hospitality, food service, or a supervisory role.
* Strong understanding of food safety, HACCP, and Health & Safety requirements.
* Experience managing stock control, ordering processes, and supplier relationships.
* Administrative and financial record-keeping experience with strong attention to detail.
* Excellent communication, organisation, and time-management skills.
* Ability to lead, train, and motivate team members effectively.
* Confident using Microsoft Office, including Excel and PowerPoint.
* Able to work under pressure, manage multiple priorities, and solve problems proactively.
* Professional, reliable, and capable of working independently as well as part of a team.
* Confident building positive relationships with colleagues, suppliers, and clients.
Desirable
* Level 3 Food Hygiene qualification.
* IOSH or Health & Safety certification.
* Experience within a contract catering environment.
* Experience preparing management reports, presentations, or business reviews.
Equal Employment Opportunity
We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We are a diversity‑friendly employer.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
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