Business Administrator
* Salary: £24,000 plus excellent benefits including 28 day annual leave + stats & an additional day for your birthday and private medical insurance.
* Location: Harrogate
We are recruiting for a Business Administrator on behalf of an independent healthcare practice.
As Business Administrator you will support the daily operations of the practice, assisting a team of clinicians and ensuring the efficient delivery of administration tasks.
Key Responsibilities
The successful candidate will undertake a range of tasks, including but not limited to:
* Managing appointment and operation bookings
* Overseeing diary management
* Liaising with referrers, patients, and clinicians
* Liaising with NHS contacts
* Developing and managing databases
* Communicating with insurers regarding payments and treatment authorisations
* Handling letter processing
* Managing incoming and outgoing paper and electronic correspondence
* Responding to incoming calls and emails
* Monitoring key service delivery databases, such as referrals and assessment records, to ensure smooth service delivery
* Ensuring compliance with GDPR, confidentiality, and information governance at all times
Candidate Requirements
* A solid understanding of patient confidentiality
* Proficient knowledge and experience using Microsoft Office applications (Word, Excel, and Outlook)
* Experience with patient notes and CRM systems
* A collaborative team spirit, with the ability to work autonomously
* Strong capacity to thrive under pressure in a busy environment
* Excellent time management skills
* A systematic and efficient approach to tasks
* Essential customer service experience
* A positive 'can-do' attitude
To apply, please submit your CV via the link provided or contact Unity Resourcing for more information