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Customer engagement & complaints lead

Doncaster
Fexco
€40,000 a year
Posted: 15h ago
Offer description

A leading property management company seeks a Customer Engagement Manager responsible for proactive customer engagement and efficient complaint handling. The role involves creating content for customer newsletters, overseeing complaints from start to finish, and ensuring high levels of customer satisfaction. The ideal candidate will possess strong communication skills and experience in complaint resolution. This full-time position is based in Doncaster, UK, offering a dynamic work environment with a customer-centric focus.
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