Control Room Operator – Kettering CCTV licence and Front-Line Licence needed.
An excellent opportunity has come up to join our busy Control Room team based in Kettering. As a Control Room Operator, you'll play a vital role in keeping operations running smoothly, handling everything from telephone calls to CCTV monitoring, and supporting our alarm response services.
Shift Pattern:
* 4 on 4 off Days x 1 vacancies
We offer:
* National living wage employer (above the minimum wage)
* Company pension scheme
* Paid breaks
* Paid annual leave up to 20 days, with additional holiday entitlement after 3, 10, and 15 years of service
* Membership to Perkbox employee benefit scheme
* £100 cash payment on your employment anniversary every year
* Employee attendance bonuses (randomly selected monthly and annual attendance bonus)
* Refer a friend scheme – earn £200 per recommendation
Your role will include:
* Telephone answering (clients, staff, monitoring stations)
* CCTV monitoring
* Deployment of Alarm Response Officers
* Monitoring of Lone Worker Check Call System
* General administration duties
* Covering sickness and holiday on sites
What we're looking for
* Front-line SIA Licence
* CCTV licence
* Excellent IT literacy with a quick learning ability for in-house systems
* Driving licence with no more than 6 points
* Excellent communication skills (oral and written), confident on the phone and able to communicate at all levels
* Ability to remain calm under pressure
* Proactive and positive attitude
* Strong problem-solving and organisational skills
* High attention to detail
If you're enthusiastic, reliable, and ready to work in a fast-paced control room environment, we'd love to hear from you. Apply today
Job Types: Full-time, Permanent
Pay: £14.50 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
* Referral programme
Ability to commute/relocate:
* Kettering NN16 8PS: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Will you work nights if required?
Licence/Certification:
* Frontline SIA Licence (required)
* Driving Licence with no more than 6 Points (required)
* CCTV SIA Licence (required)
Work Location: In person