InternalOperationsOfficeManager Professionalservicessector Office-based,fulltimerole Excellentbenefitsincludingprivatehealthcare Overview WeareseekingadynamicandexperiencedOperationsSupportManagertoprovideinternalstructuretoprocessesandsupporttheworkofseniormanagement,aswellasoverseeingdocumentmanagement,keepingstrictaudittrailsandrepresentingtheorganisationinfirstlinecontactwithotherexternalcontacts. Responsibilities Coordinateandsupportdailyoperationalactivitiestoensureefficiencyandeffectivenessofworkflowacrossdepartments. SupportandmaintainISOaccreditations Provideday-to-dayadminsupportforseniormanagement,buildingeffectiveworkingrelationships Gatherinformationrequired,inatimelymanner,forinputintoworkflowsandprojects LogworkaccuratelyontheCRMsystem,alsousingthistoproducereportstoenhancemanagementdecisionmaking Filing,producingandeditingclient-facingdocuments,loggingdocumentsinthecorrectplaceforeaseofaccessformultiplestakeholders Liaisingwithexternalpartnerstoensuretimelyprovisionofdocumentation Ensureallfilesandreportsmeetindustryregulatorystandardsthroughdailychecksandperiodicin-depthauditsofrandomlyselectedfiles Raiseinvoicesandtrackpaymentstagesofeachworkflow Developandmaintainstandardoperatingprocedures,ensuringcompliancewithorganisationalpoliciesandindustrystandards. Skills Atleast3years'experienceinamanagement-levelinternaloperationsrole Experiencewithinaprofessionalservicesorganisationispreferred -forinstance,legal,banking,insurance,surveying,valuations,audit,accounting,corporatefinance,investors,propertyorrealestateorregulatory. Experiencemanaging,orinvolvementin,ISOaccreditations,orexperienceworkinginanISOaccreditedorganisationorsimilar. Highlyorganisedwiththeabilitytoprioritisetaskseffectivelyunderpressure,andmanagemultiplecasesacrossseveralteammemberssimultaneously. Stronginterpersonalskillswithafocusonteamwork,collaboration,andstakeholderengagement. Confidencewithdocumentmanagementandaccuratefiling,understandingtheneedforanaudittrail. FamiliarityworkingwithCRMsystems Proactive,self-motivatedworkstyle,takingownershipoftasksfrominitiationthroughtocompletion. Confidenceinmanagingupwardsandreportingtoseniorteammembers,includingprovidinginsightsandrecommendations. Thisroleisidealforanindividualwhoispassionateaboutoperationalexcellenceandpossessesstrongco-ordinationskillsacrossmultiplestakeholdersandworkflows.Thisisagrowingbusinesswithadedicatedteam,theroleispivotaltocontinuedsuccess.