Pivotal London are proud to be partnering with Incubeta on their search for a Marketplace Senior Account Executive.
Incubeta is looking for a Marketplace Senior Account Executive to own the day-to-day execution and performance across a portfolio of marketplace clients. The successful candidate will combine hands-on platform expertise with a detail-oriented approach to deliver high-quality output across content, operations, and advertising.
The role spans a range of clients – from growing brands to established global businesses – supporting their presence on platforms such as Amazon, TikTok Shop, eBay and other retailer marketplaces. The Marketplace Senior Account Executive will play a key role in ensuring listings are optimised, accounts are running smoothly, and campaigns are delivering against performance goals.
This is a great opportunity for someone who enjoys getting into the detail, improving processes, testing new ideas, and building expertise across multiple areas of marketplace management.
Key Responsibilities
* The Marketplace Senior Account Executive will manage product listing creation and ongoing optimisation using client-provided assets
* They will develop and enhance images and video content in line with marketplace best practices
* They will write and refine product copy, including A/B testing where applicable
* They will create and update Amazon Stores
* They will use tools (e.g. Amalytix) to analyse content performance and identify improvements
* They will collaborate with Creative teams to support content strategies (including TikTok Shop)
Operations & Account Management
* They will monitor daily account health across marketplace platforms
* They will manage and resolve platform cases on behalf of clients
* They will support PO creation and order fulfilment processes to marketplace warehouses
* They will escalate critical operational issues where needed
* They will ensure smooth day-to-day running of client accounts
Advertising & Performance
* They will support the creation and optimisation of Amazon Sponsored Ads campaigns
* They will use tools (e.g. Pacvue) to analyse and improve campaign performance
* They will assist in planning seasonal campaigns and new product launches
* They will report on performance and provide actionable recommendations
* They will continuously test and refine campaign creative to improve results
Driving Improvement
* They will identify opportunities to improve efficiency, output quality, and performance
* They will stay up to date with marketplace trends and platform updates
* They will contribute ideas to improve processes, tools, and ways of working
* They will share learnings and best practices with the wider team
What We’re Looking For
* Experience working across marketplace platforms (e.g. Amazon, eBay, TikTok Shop) is required
* Strong attention to detail and a commitment to delivering high-quality work
* A proactive mindset with a willingness to learn and develop
* Confidence working across multiple tasks and priorities
* An interest in marketplace trends, eCommerce, and digital performance
* Strong communication and collaboration skills
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