PSM Recruitment is seeking a Registered Manager for our client based in Deal. This is a key leadership role where you’ll be responsible for managing compliance, staff performance, service development, and quality assurance, ensuring the highest standards of care for every service user.
Registered Manager - Key Responsibilities
* Lead, support, and inspire a team of coordinators, support staff, and care workers.
* Supervise and appraise staff; manage training, development, and performance.
* Maintain registration with CQC as the Registered Manager.
* Ensure full compliance with CQC Fundamental Standards, the Health and Social Care Act 2008, and other legislation.
* Oversee audits, quality monitoring, safeguarding procedures, and risk assessments.
* Handle complaints, incidents, and investigations in line with policy.
* Ensure personalised care plans and risk assessments are regularly updated and reviewed.
* Build effective relationships with service users, families, and external partners (e.g. local authorities and healthcare professionals).
* Monitor budgets, contribute to business planning, and ensure financial sustainability.
* Ensure accurate documentation and data reporting for compliance and monitoring.
Registered Manager - Essential Qualifications & Experience
* NVQ Level 5 in Leadership for Health and Social Care (or equivalent).
* At least 2 years’ experience managing a domiciliary care service.
* Preferably CQC Registered Manager experience.
* Sound understanding of CQC regulations and health and social care legislation.
* Full UK driving licence and access to a vehicle.
Key Skills & Attributes and Experience
* Inspirational leadership with strong team-building ability.
* Excellent communication, time management, and problem-solving skills.
* Professional, empathetic approach to sensitive issues.
* Passion for delivering high-quality, person-centred care.
* Proficiency with care management or rostering systems (e.g., Careberry).
* Experience in training and developing care staff.
* Solid understanding of safeguarding adults policies and procedures.
This is a fantastic opportunity, and if you feel you have the right experience or potential, please apply with your most recent CV.