Leica Geosystems is currently looking for a Business Executive – Recurring Revenue to come and join our team. The role will be office based, with occasional travel between the sites and you will join us on a full-time, permanent basis. In return, you will receive a competitive salary.
Purpose of the Business Executive role:
You will be responsible for ensuring that all activities relating to the function of recurring revenue are undertaken in a professional manner for the UK and Ireland region. These include commercial Customer Care Packages (CCPs) and subscriptions to various software and services (including SmartNet). This includes communication with customers and distribution partners on the products and services available to support their activities and products, as well as producing and following up quotations; processing the resultant orders in SAP and ensuring all follow-up activity is planned and executed. There is also contact with the central teams supporting these products and customers.
Working closely with the wider sales teams is expected, to ensure effective and comprehensive customer communication, as well as interaction with the other customer success functions such as technical support, logistics and customer care across the UK and Ireland entities.
Key responsibilities as our Business Executive will include:
Maintaining and growing both the quantity and associated revenue of Customer Care Packages (...