Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring that their experience is exceptional from the moment they arrive. The ideal candidates will possess a passion for hospitality and have a keen eye for detail and contributing to the smooth operation of our pub. Tips and service charge go directly to the team and increase base pay considerably.
Responsibilities
* Greet and welcome guests with a warm and friendly attitude.
* Assist in seating arrangements and ensure that tables are set up according to standards.
* Take orders accurately and efficiently, providing recommendations when necessary.
* Serve food and beverages with attention to presentation and customer satisfaction.
* Maintain cleanliness and organisation of the dining area, ensuring compliance with food safety regulations.
* Collaborate with kitchen staff to facilitate timely food preparation and service.
* Handle catering requests, ensuring that all aspects are executed flawlessly.
* Manage cash transactions and maintain accurate records of sales.
* Address guest inquiries or concerns promptly, striving to resolve any issues effectively.
Experience
* Previous experience in a restaurant or hospitality setting is highly desirable.
* Experience as a barista or in catering roles would be advantageous.
* Strong communication skills and the ability to work well within a team are crucial for success in this position.
* A proactive approach to customer service, with a focus on creating memorable experiences for guests. Join us in delivering outstanding service and making every guest feel special
Job Types: Full-time, Permanent
Pay: £10.00-£12.21 per hour
Expected hours: 35 – 42 per week
Benefits:
* Employee discount
* Free parking
Experience:
* Hospitality: 1 year (preferred)
Work Location: In person