People Admin and Systems Manager
Bolton office | Hybrid working
Permanent | 37.5 hours per week (Mon–Fri, 9am–5pm)
Salary: Up to £35,000 per annum (dependent on experience and qualifications)
We’re reimagining work/life balance – and you could be part of it.
In 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running. We’re proud to be part of the 4-Day Working Week trial, giving our teams more time to recharge while still earning 100% of their pay.*
Outcomes First Group is the largest independent provider of high-quality special needs education and care in the UK. We deliver research-led, personalised education that helps every child thrive.
Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, work together, and hold each other accountable to make the remarkable happen.
*Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit.
The Role
The People Admin and Systems Manager is responsible for leading the People Administration and Systems teams, ensuring the delivery of efficient, compliant, and customer-focused HR services. This role plays a key part in driving system optimisation, process improvement, and digital transformation across the HR function, while supporting the development and performance of the team.
What You’ll Be Doing
You will lead, motivate, and manage the People Admin and Systems teams, fostering a collaborative, high-performance culture. This includes coaching team members, supporting professional development, setting clear performance objectives, and monitoring progress against agreed goals.
You will evaluate, enhance, and optimise HR systems and processes to improve efficiency, functionality, and user experience. This includes implementing best practice in system use and data management, identifying opportunities for automation, and embedding a culture of continuous improvement across the team and wider organisation.
The role will oversee HR-related projects from initiation through to completion, ensuring delivery within agreed scope, timescales, and budgets. You will collaborate closely with cross-functional teams, providing regular progress updates and reports to senior stakeholders.
A strong focus on business analysis and reporting is ess. You will conduct detailed analysis to identify improvement opportunities, develop and maintain robust reporting frameworks, track KPIs and metrics, and provide actionable insights to support decision-making.
You will act as the subject matter expert for People XD, using in-depth system knowledge to optimise HR processes, support stakeholders, and guide the team. Staying up to date with system developments and updates will be a key part of the role. You will also ensure compliance with all relevant regulatory and organisational standards.
Essential Experience & Skills
* You will lead, motivate, and manage the People Admin and Systems teams, fostering a collaborative, high-performance culture. This includes coaching team members, supporting professional development, setting clear performance objectives, and monitoring progress against agreed goals.
* You will evaluate, enhance, and optimise HR systems and processes to improve efficiency, functionality, and user experience. This includes implementing best practice in system use and data management, identifying opportunities for automation, and embedding a culture of continuous improvement across the team and wider organisation.
* The role will oversee HR-related projects from initiation through to completion, ensuring delivery within agreed scope, timescales, and budgets. You will collaborate closely with cross-functional teams, providing regular progress updates and reports to senior stakeholders.
* A strong focus on business analysis and reporting is essential. You will conduct detailed analysis to identify improvement opportunities, develop and maintain robust reporting frameworks, track KPIs and metrics, and provide actionable insights to support decision-making.
* You will act as the subject matter expert for People XD, using in-depth system knowledge to optimise HR processes, support stakeholders, and guide the team. Staying up to date with system developments and updates will be a key part of the role. You will also ensure compliance with all relevant regulatory and organisational standards.
Desirable
* CIPD qualification or working towards CIPD
* Experience working within an education setting
Benefits
* Life Assurance
* Pension scheme with contribution options
* “Your Wellbeing Matters” mental and physical health support
* Family Growth Support, including enhanced maternity and paternity leave
* Flexible benefits via Vista (discounts, Cycle to Work, Electric Car Scheme, critical illness cover and more)
We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
We are an Equal Opportunities Employer.
UK applicants only. This role does not offer sponsorship.
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and statutory requirements, which may affect timescales.
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