Team Member (Manchester Airport)
Department: Concessions
Employment Type: Full Time
Location: Manchester Airport
Reporting To: Assistant Manager/Store Manager
Compensation: £12.50 / hour
Description
As a Team Member you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role plays a vital part in delivering high-quality customer service, maintaining cleanliness and hygiene standards, and supporting the overall success of the site.
What you'll do at Pasta Evangelists:
* Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
* Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
* Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
* Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
* Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
* Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.
Who you are:
* Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
* Able to undertake a criminal record check.
* Team-oriented person who is willing to support your colleagues to achieve common goals.
* Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
* Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
* Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
* Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
* Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
* Flexibility in hours, airport shifts can start at 3am.
* … A pasta lover!
What we can offer:
* Competitive salary to attract best talent
* Join a dynamic, fast-moving & diverse team
* Duty free discounts excluding alcohol and cigarettes
* Regular team socials and pasta tastings
* Free Pasta Evangelists products
* Referral bonus Scheme
* Cycle to work scheme
* 28 days of paid annual leave (bank holidays inclusive)
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