Overview
K3 Capital Group, a multi-disciplinary group of professional services businesses advising UK SMEs with some operations overseas, is looking for an experienced Credit Controller to join our team on a full-time, permanent basis at our head office in Bolton.
Responsibilities
* Proactively manage the Quantuma ledger which includes multiple offices across the UK and overseas.
* Understand the needs of each office and tailor credit control activities accordingly.
* Provide regular reminders to offices regarding ledger status and assist in collecting outstanding invoices via phone and email.
* Possess pre-legal knowledge and a reasonable understanding of the insolvency sector.
* Update Iplicit with notes of all correspondence to/from clients.
* Allocate payments received.
* Share responsibility for managing the credit control inbox (email).
* Conduct weekly debtors meetings with the Credit Control Manager and circulate reports to the wider business.
* Escalate all problematic issues to the Credit Control Manager.
* Communicate with other offices to resolve delays in customer invoices promptly.
* Build relationships with customers to ensure smooth running of accounts.
* Liaise with external debt collection agencies for non-paying accounts.
Qualifications & Experience
* Minimum 2 years' experience in a credit control/debt collection role.
* Experience using Microsoft Teams and Outlook is advantageous.
* Good written and verbal communication skills.
* Intermediate Excel skills (VLOOKUPs, Pivot Tables).
* Strong organisational skills with the ability to multitask and prioritise.
Benefits & Details
* Working hours: Monday to Friday, 8:30am to 5:00pm.
* Salary: £30,000 per annum.
* 1 day hybrid working.
* Contract: Permanent position.
* 26 days holiday plus 1 Celebration Day.
* Pension scheme with 4% employer contribution.
* Death in Service: 4 x Salary.
* Cashback Plan (Health & Welfare).
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