Curated Partners are delighted to be working in exclusive partnership with Ramsay Health Care to appoint a Senior Credit Controller.
The Role
Ramsay Health Care UK is part of a global hospital operating group and one of the leading independent healthcare providers in England. With 35 hospitals and growing, we deliver exceptional care to both private and NHS patients. Join us as a Senior Credit Controller and take the lead in managing our credit control team, ensuring timely cash flow and reducing aged debt.
You’ll oversee the credit control process, working closely with patients, insurers, and NHS bodies to resolve queries and maintain strong financial performance. From managing complex debt recovery accounts to preparing reports for senior management, your leadership and expertise will help us deliver excellent service and drive continuous improvement.
What You’ll Bring With You
* Experience in credit control, ideally within healthcare
* Proven leadership experience in a senior or supervisory role
* Excellent attention to detail and ability to prioritise under pressure
* Strong communication, negotiation, and interpersonal skills
* Sound numerical and IT skills, including Excel and MS Office
* Understanding of healthcare billing processes and insurance workflows (desirable)
* Ideally, Level 3 or Level 5 CMI qualification or CICM credit control qualification
Why join us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support wellbeing, work life balance and career development, because we are people caring for people.
Health, Wellbeing and Financial Security:
* Private Medical Cover, with the option to add your partner and dependants
* Discounted Bupa Dental Insurance
* Life Assurance (Death in Service) at three times base salary
* Private Pension, with Ramsay matching contributions up to 5 percent after a qualifying period
* Employee Assistance Programme
Work-Life Balance:
* 25 days annual leave plus bank holidays, with the option to buy or sell additional days
* Flexible shift patterns, where possible
* Family‑friendly policies, including enhanced parental leave
* Volunteer leave to support causes that matter to you
Career Development and Recognition:
* Training and development through the Ramsay Academy to support career progression
* Colleague recognition programme to celebrate and reward our people
Lifestyle and Everyday Perks:
* Access to the Ramsay benefits platform offering a wide range of discounts
* Cycle2Work scheme
* Subsidised staff restaurant where available
* Free on‑site parking where available
About Us
Ramsay Health Care UK is a well‑established global hospital group with over 60 years’ experience. We operate in eight countries and employ over 88,000 staff who treat more than 8 million patients each year. We are one of the leading providers of independent hospital services in England and are recognised for our strong, longstanding partnership with the NHS.
We value people with a positive, can‑do attitude who want to make a difference in their work. The skills and commitment of our employees form the foundation of our success.
Our Ramsay Way culture recognises that people are our most important asset and has been central to our ongoing growth. We are proud of our Speak Up for Safety programme and ensure the patient is at the heart of everything we do.
We are committed to equality of opportunity for all.
We welcome applications and are happy to answer any questions prior to applying. Please note that we reserve the right to close this vacancy earlier than advertised to support a high‑quality recruitment process.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
For further information, including a video from the client sharing more about the role, business and culture, please contact me at Laura@curated.partners or call me on 07586 500502
PLEASE NOTE THAT ANY THIRD-PARTY APPLICATIONS WILL BE FORWARDED TO CURATED PARTNERS