Overview
The Glenturret Distillery is Scotland’s Oldest Working Distillery, owned in partnership with Lalique, a world‑renowned luxury brand. We emphasize heritage, values and artisanal methods while pursuing innovation and industry‑leading practices in an inclusive, progressive and spirited working environment.
Role: Whisky / Retail Specialist. This role reports to the Operations Manager and is responsible for promoting and selling The Glenturret brand, driving sales across all retail channels, and achieving departmental sales objectives.
Details
Location: The Glenturret Distillery, Crieff
Hours: Full time – 40 hours per week, 5 days out of 7 (including weekends)
Contract type: Permanent
Salary: Competitive salary plus excellent benefits
Responsibilities
* Provide exceptional customer service in the Glenturret Retail Shop and Lalique Boutique
* Assist in the Dram Bar serving whisky and coffee as required
* Assist with stocktaking and inventory as necessary
* Handle all incoming calls professionally and efficiently
* Share information about Glenturret and Lalique products, including tours and booking availability
* Upsell experiences and products to enhance customer satisfaction and increase sales of Glenturret whisky and merchandise
* Promote the Glenturret brand to enhance brand visibility
* Help host evening events and product launches
About you
* Passionate about whisky and luxury retail with excellent organisational and people skills
* Ability to work independently or as part of a team; highly motivated, enthusiastic and energetic
* Exceptional customer service, strong communication and time management
* Proactive, friendly and solution‑focused attitude
* Confidence engaging with customers and applying suggestive selling techniques
* Previous experience in a luxury retail/whisky outlet is essential
* Site duty management experience and familiarity with fire and safety/evacuation procedures is preferred
What is on offer
* Fantastic career and development prospects
* 37 days holiday per year (pro rata)
* Double matched workplace pension
* Generous on‑site discounts in The Glenturret gift shop, The Lalique Boutique and The Lalique Restaurant
* Cycle to work scheme
* Access to the Glenturret Branded Portal with external discounts across retailers, travel, entertainment, fashion, health and beauty, food and drink
* Employee assistance programme
* ASVA (Association of Scottish Visitor Attractions) membership cards
How to apply
To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.
Important: Before applying, please ensure you have a valid right to work in the UK.
Note: This is an open application window and the advert may close at any point depending on applications received. We recommend applying early to avoid missing out.
A full job description is available on request.
Role details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Wine & Spirits
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